The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of response from him, which prevented further investigation. Eventually, the casino confirmed that her account had been permanently closed without the possibility of reopening, and they were currently working on resolving the refund eligibility for her deposits. Consequently, the complaint was marked as “unresolved,” which negatively impacted the casino’s safety rating, and further recommendations for her protection against online gambling were provided. The Complaints Team attempted to facilitate communication with the casino, urging them to take immediate action on the self-exclusion request and address the player’s refund.
To advance through the levels, players need to collect points. The VIP Club has 5 levels, each offering players various benefits. Players can receive bonuses on their first three deposits.
The Complaints Team had attempted to involve the casino in resolving the issue but received no cooperation despite multiple outreach efforts. She then sought a refund of all her deposits made since July 25, 2025. However, the casino did not respond adequately, leading to the complaint being closed as unresolved due to their lack of cooperation.
- Furthermore, the operator uses SSL encryption to protect players’ personal information and financial transactions.
- Winorio Gambling establishment stands out as the a good crypto-amicable casino which have an enormous video game choices and plenty of incentives.
- We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Winorio Casino, account management, withdrawal process, etc.
- If the first deposit is more than €200, the player will be able to activate the high roller bonus.
- We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Winorio Casino to be mostly fair.
- Providing pretty decent bonuses, gaming providers and decent payment methods.
However, for the high roller bonus you will need to wager it with a maximum bet of €5. All of the casino promotions mentioned above all require 40x wagering within 5. Note that the spins are given by 25 over 5 consecutive days. High Rollers can claim a 125% up to €6000 on a minimum deposit of €200.
Winorio accepts players from Netherlands Gambling is for entertainment purposes, and players should always gamble responsibly. After logging in and making your first deposit, the welcome bonus will be automatically credited to your account. Enter the email address and password specified during registration, and you will immediately get access to your account and games. To make the gaming experience more variable for Winorio United Kingdom customers, participation in the bonus program is allowed. Discuss anything related to Winorio Casino with other players, share your opinion, or get answers to your questions.
For the first deposit, they can choose between the standard bonus of 100% up to 777 EUR/GBP or a High Roller Bonus. An important condition – each bonus has its own promo code that must be applied before making a deposit. The KYC procedure may be initiated by the casino at any time.
This is where players can really win big in the company of charming croupiers. You can also claim a casino Winorio bonus in the live dealer section. Browse Winorio’s game studios and find slots, live tables, and instant games from well-known providers. Identity verification verifies the player’s age and also serves as an additional security measure for their personal account.
Every aspect of our platform is designed to support a healthy and balanced approach to gaming. That’s why we actively promote the principles of responsible gaming and provide users with tools, information, and support to help them stay in control. At Winorio, we believe that gaming should always remain an enjoyable and positive experience. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Not satisfied – deposit worked fine, but withdrawal process was confusing. Mobile-first users enjoy high-tech latest games on the Winorio app, yet desktop veterans can navigate the wide range of games just as easily.
Not Sure What Wagering Requirements Are?
- For every 10 EUR/GBP wagered, the player earns 1 point.
- In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it’s likely that the casino has committed wrongdoings towards its customers.
- It includes general advice for players and links to organizations that help with gambling addiction.
- If you click on these links and register or deposit money, we may receive a commission at no additional cost to you.
- The Winorio casino website has a modern design.
- To own Winorio Gambling enterprise, he’s nonetheless building a well-based alive support party.
Despite multiple requests to set limits and close her account, the casino ignored her pleas and failed to provide any support, resulting in losses exceeding £2,000. The player from the United Kingdom raised a formal complaint against Winorio.com, citing severe financial loss and mental distress due to the platform’s negligence in enforcing responsible gambling protections. The Complaints Team extended the response time to allow for further communication; however, due to a lack of response from the player, the investigation could not proceed. We engaged with the player and the casino, facilitated communication, and requested the necessary information to address the issue. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. To see which bonuses you are eligible for, visit the ‘Bonuses’ section of this review.
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You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. He sought to file a complaint as the casino failed to protect customers from gambling issues. Consequently, the complaint was closed, but the player retained the option to reopen it in the future if he chose to resume communication. The player marked the complaint as resolved, and we closed the case accordingly. A selection of games from multiple game providers have been checked and NO fake games have been found.
Hasn’t replied to negative reviews To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. Winorio Casino has a Costa Rica licence and is owned by AXENTRA LTD, a reputable casino group. You can also reach the support team via email (email protected) or fill out a Contact Form. Although there is no dedicated mobile casino app for iOS or Android, the site performs smoothly on other devices.
They do have table games at Winorio Casino. Try out their soft swiss platform to see how smooth their games run. They currently have to date 3,000+ slot games, 540+ jackpots and many more. There’s a great variety of slot games at Winorio Casino.
With a Winorio no deposit bonus, players can take advantage of other offers. We are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses. To save you time, we only show the casinos that accept players from your country. The casino will have a fantastic welcome bonus that will give players a 3-deposit bonus and many more to await on their promotions page. Powered by top game providers, the game selection includes slots, video poker and a wide variety of live tables, giving players exciting games around the clock. Winorio app gives players a top-tier gaming platform to try their luck, win big, and enjoy safe online gambling with multiple payment ways and assistance that simplifies every step.
The player from Greece requested the closure of his casino account due to gambling addiction, but the request had not been granted yet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Please bear in mind that players from certain regions might not have access to these bonus offers. Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback.
He’s innovative technology you to security mobile profiles and creates a soft local casino feel. You’ll find lots of placing procedures when compared to their withdrawal actions. The support agencies take hands round the clock and winorio casino are friendly and you may elite within solutions. You might get in touch with customer care through the alive talk or via email and they will come back to you as soon as you can.
Any Winorio complaints can be sent to customer support and will be reviewed by the casino. If a player does not log into their account for 12 months, it is considered inactive. The player must provide the required documents within 2 weeks, otherwise, their account will be blocked. The casino will contact the player by phone or email and request document verification. Only one language version is available for players – English. This casino doesn’t offer any bonuses.
Live Casino Games
It partners with well-known providers and offers tools and policies to ensure safe and fair play. The minimum deposit amount is €20, while the minimum withdrawal is €50. The bonus is eligible for Gates of Olympus, and you need to deposit a minimum of €200. You can get 125% up to €6,000 and 125 free spins on your first deposit with 40x wagering. There is no minimum deposit limit for this one, and you only need to wager 20 times. Eligible games are Book of the Fallen, Zeus vs Hades—Gods of War, and Big Bass Splash.
Will all codes work for me?
Winorio Casino offers a user-friendly design, ensuring compatibility with mobile devices. The maximum withdrawal limit is €5,000 daily, €10,000 weekly, and €20,000 monthly. The maximum amount of the deposit depends on the payment method. If you have an active bonus, there’s a “Bonus Friendly” category to help you meet the wagering requirements. By following the link in our review, you can go to the website of Winorio Casino.
I would definitely recommend this casino. There are also several options for very low minimum deposits, which is great. Email support also responds fairly quickly – within 10–15 minutes. There’s also a Find me a game feature that allows you to randomly select a game. The casino does not charge any fees, but payment systems may apply a fee — such fees will not exceed 16 EUR/GBP. The daily withdrawal limit is 5,000 EUR/GBP (this can be increased in the VIP Club).
Furthermore, the operator uses SSL encryption to protect players’ personal information and financial transactions. Overall, the customer service provides solid and fast replies to all players. The casino doesn’t impose any transaction fees on deposits or withdrawals. The games come from over 80 casino game providers, including notable names like Yggdrasil, Betsoft, Evolution, NetEnt, Nolimit, and Pragmatic Play. There are over ten casino bonuses and promotions at Winorio. Thanks to this approach, we can go beyond mere marketing, and focus on what truly makes a difference for players.
Through awareness campaigns and social initiatives, we aim to contribute positively to a safe gaming culture. Our goal is to ensure that every user has access to clear, practical information about safe gaming habits. These tools can be easily managed through the user account dashboard. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the reviews you read on Trustpilot. Learn about Trustpilot’s review process.
Winorio Casino Rating
They take around 1-5 banking days to process a bank transfer to your account. Withdrawals at Winorio Casino are quite easily sailing if your account is verified and payment method too. The reasons for this are that you must withdraw from the same depositing method before you can choose another one.
This is a new casino that has already received many positive reviews. If you’re not interested in Winorio bonuses, visit SlotsUp’s listing pages to find the bonuses available in your country and filter them based on your preferences. Yes, the casino offers both a Loyalty Program and a VIP Club. Terms and conditions apply for bonuses.
Search for casinos games and more At Winorio online casino, we offer great promotions so that you can start playing straight away with extra funds or free spins. If the first deposit is more than €200, the player will be able to activate the high roller bonus. The player from the Netherlands accused Winorio.com of not responding to his requests for temporary account blocking for gambling protection, despite having lost a significant amount of money. The player from Greece had repeatedly requested to block his account due to addiction, but the casino had not taken action. Browse all bonuses offered by Winorio Casino, including their no deposit bonus offers and first deposit welcome bonuses.